Privacy Policy
Last updated: May 27, 2026
At FitStart Studio (accessible from fitstartstudio.com), one of our main priorities is the privacy of our visitors. This Privacy Policy outlines the types of information we collect, how it is handled, and our compliance standards under the Australian Privacy Act.
1. Information We Collect
We collect name, email address, and payment transaction metadata when you subscribe to our newsletter, download the free 7-Day Plan, or purchase the Blueprint. Payment details (credit card information) are collected and processed directly by our third-party payment gateway, Stripe. We do not store or see your full card numbers.
2. How We Use Your Information
We use your information strictly for order fulfillment, delivering digital files, verifying transactions, and conducting marketing communications (only if you have explicitly given consent).
3. Third-Party Disclosures
We share relevant metadata with trusted third-party providers to operate our business:
- Stripe: Secure payment processing.
- Email Provider (Mailchimp/ConvertKit/Klaviyo): Newsletter and plan delivery.
- Google Analytics & Meta Pixel: Site performance and marketing tracking (only fired after explicit cookie consent is given).
4. Australian Privacy Act Compliance
FitStart Studio is committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). You have the right to request access to the personal data we hold about you or request its complete erasure. Contact us for data queries at: hello@fitstartstudio.com.
5. Cookie Policy Summary
We use cookie tracking to personalize content, monitor traffic, and deliver targeted advertising. You can choose to accept or reject analytics and marketing cookies at any time via our Cookie Preference settings.
Terms of Service
Last updated: May 27, 2026
By purchasing or using materials from FitStart Studio, you agree to comply with and be bound by the following Terms of Service.
1. Digital Delivery & Product License
Our guides are digital files. There is no physical shipping. Upon purchasing, you are granted a single-user, non-exclusive, non-transferable personal license to view, use, and print the files. Distribution, sharing, reselling, or copying of our intellectual property is strictly prohibited.
2. Intellectual Property (IP) Ownership
All guides, tracker designs, checklists, illustrations, and code are the exclusive property of FitStart Studio.
3. Medical & Health Disclaimer
4. Limitation of Liability
In no event shall FitStart Studio be liable for any damages, injury, or loss arising out of the use or inability to use our guides or suggested exercise regimens.
5. Governing Law
These terms are governed by the laws of Victoria, Australia. Any disputes will be settled in tribunals of that jurisdiction.
6. Contact
For any questions regarding these terms, contact us at: hello@fitstartstudio.com.
Refund Policy
Last updated: May 27, 2026
We stand behind the quality of our digital products. Since our files are delivered digitally and instantly, standard returns do not apply.
1. 100% Money-Back Consistency Guarantee
We offer a 100% money-back guarantee: complete the 4-week program (either Home or Gym path), track your workouts on the calendars, record your weekly progress metrics on the Sundays log, and if you still haven't built consistency, email us at support@fitstartstudio.com with your completed sheets. We will refund you 100% of your purchase price.
2. Standard Refund Policy
If you have purchased the product and have not yet accessed, opened, or downloaded the files, you can request a standard refund within 7 days of purchase.
3. Processing Time
Once approved, refund amounts will be processed via Stripe and take approximately 5 to 10 business days to clear into your original payment account.